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why no public chat creating icon?

I

iMore Question

hello all,
i have a doubt.i'm using an Iphone 4 and 5S and i have Viber application too.now, i wanted to create an account in public chat for my own company to promote my business.i'm trying hard to create one.but,its not getting create.once i click on public button, i don't see any button to click create new public chat.kindly explain me the procedure to create one for me immediately. Thank you!
 

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