Why my iphone 6 the screen is totally unresponsive?

[iMore Question]

Hello guys! thanks for reading this!
My Iphone 6 I already own it like 3 month, is totally new buy from the original Apple Store in the USA but i bring it with me to another country, so i cant go to the orignal place that i bought to help me or to change it.
ok guys my problem is that one day I was using my phone normally taking some pictures to send it a friend in WeChat but the screen suddendly became totally unresponsive, I restarted the phone and it doesnt work, I Restored the phone from ITunes and it doesnt work, so now my screen doesnt work, the only thing that work is the power button, home button and the volume button. When i turn on the phone now it appear Itunes logo in the main lockscreen is like the itunes logo freeze (I dont know if u guys understand because my english is so bad).
Note: I never dropped the phone, never wet the phone.

 

[Smply_Rckless]

The best advice I can offer is to contact Apple. There should be a 1yr warranty on the device, so they'll replace anything on it for free.


Tapatalk'n On The IPhone 6 Plus 

 

[Just_Me_D]

Hello guys! thanks for reading this!
My Iphone 6 I already own it like 3 month, is totally new buy from the original Apple Store in the USA but i bring it with me to another country, so i cant go to the orignal place that i bought to help me or to change it.
ok guys my problem is that one day I was using my phone normally taking some pictures to send it a friend in WeChat but the screen suddendly became totally unresponsive, I restarted the phone and it doesnt work, I Restored the phone from ITunes and it doesnt work, so now my screen doesnt work, the only thing that work is the power button, home button and the volume button. When i turn on the phone now it appear Itunes logo in the main lockscreen is like the itunes logo freeze (I dont know if u guys understand because my english is so bad).
Note: I never dropped the phone, never wet the phone.

Being that you can see the Apple logo, the screen/display apparently works. Having said that, just connect the device to your computer, initiate the computer's iTunes app, make sure the computer is connected to the Internet and then select to restore the device via iTunes.