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Why isn't my iPhone 5s connect to my computer?


iMore Question

Can not Connect iPhone 5s to computer

I backed up my pictures onto my computer a few days ago, w/o itunes installed, and i computer recognized it right away. I wanted to put music on my phone so I downloaded itunes and now neither my computers device manager or itunes is recognizing it. I uninstalled itunes and reinstalled it, rebooted pc and phone, tried the apple mobile device stop/start, reset my phones privacy settings, nothing is working.
any help is appreciated.


Well-known member
Oct 22, 2010
Re: Can not Connect iPhone 5s to computer

Windows machine? Using a USB hub or direct to the computer? if using a hub...don't.