Why isn't a Family Sharing item showing up for all my family memebers to use?

Vortec 5.3

Well-known member
Mar 6, 2012
294
1
0
Family Sharing

Family sharing is all setup....But I purchased an item and it is not showing up for my family member to use.....
 

zerog46

Well-known member
Oct 3, 2010
4,532
13
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Re: Family Sharing

Go into the App Store and make sure there is sharing for the app. Some developers don't allow it.


Sent from my iPhone 6 Plus using Tapatalk
 

pkcable

Q&A Team Leader, VR Expert
Moderator
Jun 16, 2009
5,827
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Re: Family Sharing

Are they different types of devices? What I mean is, are you using an iphone and the other device an ipad? Make sure the app in question is not a iphone or ipad only device, and that your device is set to show it. iPads can be set to show iPad OR iPhone apps, and the iPhone apps will work. On the iPhone, the iPad only apps probably won't work.
 

Vortec 5.3

Well-known member
Mar 6, 2012
294
1
0
Re: Family Sharing

I downloaded fantastical on my iPhone and my daughter has an iPhone.... But it's not showing up My purchased music is, but not the app.
 

Ledsteplin

Ambassador
Oct 2, 2013
48,029
132
58
Re: Family Sharing

I downloaded fantastical on my iPhone and my daughter has an iPhone.... But it's not showing up My purchased music is, but not the app.
Have any other apps showed up?


Sent from my ancient but trustworthy iPhone 5.
 

pkcable

Q&A Team Leader, VR Expert
Moderator
Jun 16, 2009
5,827
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Re: Family Sharing

I downloaded fantastical on my iPhone and my daughter has an iPhone.... But it's not showing up My purchased music is, but not the app.

Could be as Zerog said, perhaps the developer does not allow sharing?
 

kch50428

Well-known member
Oct 22, 2010
21,028
305
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Re: Family Sharing

Purchased items may not be instantly available on other family users accounts... It might take an overnight process for Apple to share items...
 

Ledsteplin

Ambassador
Oct 2, 2013
48,029
132
58
Re: Family Sharing

You've only tried 1 purchase. As stated above by kch50428, give it time. If it doesn't straighten out, give iTunes a call or an email.


Sent from my ancient but trustworthy iPhone 5.
 

Vortec 5.3

Well-known member
Mar 6, 2012
294
1
0
Re: Family Sharing

Purchased items may not be instantly available on other family users accounts... It might take an overnight process for Apple to share items...

I did purchase it about a week ago but my daughter just got her iPhone yesterday....Is that a possibility? All my purchased music is there for her to share
 

zerog46

Well-known member
Oct 3, 2010
4,532
13
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Re: Family Sharing

When you go into the App Store then purchased does your name show up?


Sent from my iPad using Tapatalk
 

zerog46

Well-known member
Oct 3, 2010
4,532
13
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Re: Family Sharing

For her that is.


Sent from my iPad using Tapatalk
 

zerog46

Well-known member
Oct 3, 2010
4,532
13
0
Re: Family Sharing

What I mean is does your name show up in her phone with the app located in there?

Sorry I got it backwards the first time.


Sent from my iPhone 6 Plus using Tapatalk
 

Vortec 5.3

Well-known member
Mar 6, 2012
294
1
0
Re: Family Sharing

What I mean is does your name show up in her phone with the app located in there?

Sorry I got it backwards the first time.


Sent from my iPhone 6 Plus using Tapatalk

When I go on her phone......Under family sharing, my name appears there.....
 

SwitchBeach

Well-known member
Sep 2, 2013
2,969
4
38
Re: Family Sharing

In the App Store, are you going to Updates > Purchased > and then Family Purchases > and then selecting Your Name?
 

Vortec 5.3

Well-known member
Mar 6, 2012
294
1
0
Re: Family Sharing

I think I have it now and thanks to everyone for getting me on the right track.. On daughters iPhone 6

App Store > Updates > Purchases <My Name> and then she could download whatever I purchased
 

pkcable

Q&A Team Leader, VR Expert
Moderator
Jun 16, 2009
5,827
28
0
Re: Family Sharing

Glad to hear you got it worked out! :) And it only took like 5 Mods, 4 Ambassadors and 17 members!!!! LOL (Ok I'm exaggerating a little ;) )
 

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