- Mar 14, 2011
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I have been reading about this issue for a few days. It seems it's been an issue since 2012 or so.
I have a 16GB iPhone 5c with 36 apps, no pics or videos and about 5GB of music. When I sync with iTunes, the OTHER category is about 6.5GB and I can't get rid of it! I cannot take a pic, download a podcast, update the OS or update any of my apps because of this OTHER data.
I have no emails, messages, voice notes, documents saved on the phone. I have cleared Safari cookies and data.
I have tried the "delete your music" reboot then resync. Didn't help.
I have read that I'll probably have to wipe all data and set it up as a new device.
Before I do that, does anyone have any other solutions or suggestions?
It's really frustrating to constantly have 0 memory when there's barely anything on the phone. And even more frustrating that I can't get to this OTHER data either in the phone or using iTunes.
Thanks.
I have a 16GB iPhone 5c with 36 apps, no pics or videos and about 5GB of music. When I sync with iTunes, the OTHER category is about 6.5GB and I can't get rid of it! I cannot take a pic, download a podcast, update the OS or update any of my apps because of this OTHER data.
I have no emails, messages, voice notes, documents saved on the phone. I have cleared Safari cookies and data.
I have tried the "delete your music" reboot then resync. Didn't help.
I have read that I'll probably have to wipe all data and set it up as a new device.
Before I do that, does anyone have any other solutions or suggestions?
It's really frustrating to constantly have 0 memory when there's barely anything on the phone. And even more frustrating that I can't get to this OTHER data either in the phone or using iTunes.
Thanks.