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Why is my mail app icon not opening when I tap it?


iMore Question

My mail app icon was working fine. Now it suddenly stopped working. When I tap the icon, only a blank blue screen comes up.


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
I don't know, but you can try any or all of the following:

1. Reboot your iPhone.
2. Go to the Mail, Contacts, Calendars setting, delete the mail account(s), and then re-configure them on the device.
3. If you're using a 3rd-party Mail app, delete it and then re-install it.
4. Reset all settings.