• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Why is my iPhone locked?


iMore Question

why is my i Phone locked?

why is my iPhone not responding to my PIN, nor thumb access?

Rob Phillips

iPhone X & Apple TV Champion, Moderator
May 1, 2012
Re: why is my i Phone locked?

Welcome to iMore! Are you getting a message for your phone stating that you've entered an incorrect passcode or is your phone acting like it's frozen up? Ether way, reset your device by holding the power button and home button down simultaneously until you see the Apple boot logo.
If you're still having issues, a device restore through iTunes is in order. This Apple Support article will help you with the process: https://support.apple.com/en-us/HT204306