• After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.

Why is my iPhone 5s locked on 1 screen?

I

iMore Question

why is my iphone5s locked on 1 screen??

I was using it last night with no problems. I'd just sent a message and was about to send another one. I picked up the phone and it's showing iTunes bubble, an arrow pointing to it, and right below a chord. I assumed maybe going dead. I've not ever used iTunes on this phone ever? I tried turning off, clicking button twice, taking sim out, plugging up to iTunes. I cannot get off this screen its like its locked up. I have the $45 dollar no contract unlimited everything. I have internet so I never download nor get on the net with this phone, HELP???
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
60,410
882
113
Visit site
why is my iphone5s locked on 1 screen??

Your iPhone appears to be in recovery mode so connect it to your computer and restore it via iTunes. That's your only course of action.