Why don't I have sound when I play a music video?

I

iMore Question

no sound when I play a music video

trying to play a music video on you tube, but cant't get sound
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,413
311
83
Re: no sound when I play a music video

Check the following:

. Volume buttons
. Do Not Disturb feature
. Mute switch
. Bluetooth connectivity.
. Something covering the speaker.
 

Ledsteplin

Ambassador
Oct 2, 2013
47,991
126
58
Re: no sound when I play a music video

Also, try turning the volume up in these 3 places.
Side of phone.
In pull up control center
In Settings >Sounds
 

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