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why does my phone go to messaging after only 1 ring


iMore Question

when the phone number is called it rings once and then goes to messaging


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
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If you're saying that the call goes to your voicemail after one ring, contact your wireless carrier and have them diagnose the problem from their end.

Larry Cook1

Well-known member
Sep 3, 2014
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Try doing this: ##873283 # and hit talk. It will say starting service update. Hit ok. It will then say service update complete. Hit ok again. It is done. This works for Sprint. Not sure of other carriers.