Why does my iPhone 6 Plus microphone work only when in hands-free mode?

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Iphone 6 Plus microphone works only when in hands-free mode

Hello, I have the following microphone problem with my newish iPhone 6 Plus: the party on the other side can hardly hear me during a regular call, but CAN hear me fine if I use speaker-mode. Any ideas ? thanks very much.
 

Ledsteplin

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Oct 2, 2013
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Re: Iphone 6 Plus microphone works only when in hands-free mode

First try a hard reset.
Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
 

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