Got my new iPad today. It had 72% battery. I put it on charge but it took 3 hours in airplane mode to fully charge. Is this normal. My mini 4 didn’t take this long to charge. Or is it faulty?
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Got my new iPad today. It had 72% battery. I put it on charge but it took 3 hours in airplane mode to fully charge. Is this normal. My mini 4 didn’t take this long to charge. Or is it faulty?
I spent over an hour and a half on chat with Apple Support. They did a diagnostic test on my battery and it was ok. They then transferred me to a senior agent. He thinks the charging port could be faulty. But it could also be because I was charging it for the first time and the battery shown was inaccurate. I have since charged it up. It was slower than my iPad mini but it did charge to 100% in about 2 hours from 52%. I will see how it goes over the next few days. If it doesn’t improve I will utilise my 14 day returns policy and ask for a replacement.
Thanks for your help.
