Why can't I update to iOS 8.3

I

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I press update and it says downloading the. After awhile it says preparing update then it says an error has occurred and I have good wifi signal at home i tried turning off my phone but that didn't work
 

Just_Me_D

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I press update and it says downloading the. After awhile it says preparing update then it says an error has occurred and I have good wifi signal at home i tried turning off my phone but that didn't work

The problem could lie on Apple's side. You can either wait until it clears or as has already been stated, update via iTunes.
 

Just_Me_D

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Because you're lucky. Just kidding but has given me problems with audio in games. No audio.

Either reboot your device or do a clean install of the latest update. Also, check the volume level, mute switch, etcetera, just in case.
 

Just_Me_D

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Thanks. Can't believe it WAS the mute switch. Was gonna contact Apple later today. A big to just me D. Big for me.

You're very welcome, and just know that we've all had it happen at one point or another...;)...Enjoy the rest of your weekend.
 

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