Why can't I send text messages to just one number but can call it (They are not using an iPhone.)?

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Why cant i send text messages to just one number but can call it. They are not using an iphone.

I have an iphone 6 on EE and they have a sony experia z3 on o2 network.
 

anon(4698833)

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If the messages simply aren't going through, it is possible that the person is not in a suitable area to receive texts (network wise), or they have the option to send/receive SMS/MMS turned off.
 

Darran

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Re: Why cant i send text messages to just one number but can call it. They are not using an iphone.

When you say you can't send it what exactly is happening?

You're pressing send and it displays an error? If so can you post a screen shot? Also can this person text you ok?
 

indylips

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I am having the same problem with one contact. I can receive there messages and calls however, they can't receive my text messages or calls. When I call them it goes straight to voicemail. I deleted the contact, did a hard reset of the phone and put there number in as mobile and they still are not receiving my messages. I don't have them blocked and they don't have me blocked. Please help
 

Ledsteplin

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I am having the same problem with one contact. I can receive there messages and calls however, they can't receive my text messages or calls. When I call them it goes straight to voicemail. I deleted the contact, did a hard reset of the phone and put there number in as mobile and they still are not receiving my messages. I don't have them blocked and they don't have me blocked. Please help

It could be a carrier issue. Wouldn't hurt to give their customer service a call.
 

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