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Why can't I hear the person that is calling me?

I

iMore Question

I have a 5s and it has been working fine. Now all of a sudden today my phone rings and the call shows up but when I answer it the person that called can't hear me. If I make a call out it works fine.
 

Just_Me_D

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Jan 8, 2012
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Check to make sure you're not inadvertently pressing the mute option. Make sure the phone is not connecting to a Bluetooth device. Make sure your finger or something else is not blocking the microphone.
 

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