Why can't I hear the person I'm FaceTiming with and vice-versa?

I

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I'm not getting any sound on FaceTime..I can not hear the person that I'm talking to ,neither does the person I'm talking to.how do I get the sound back?
 

Just_Me_D

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Re: How do you turn on or off on FaceTime?i

1. Check the volume buttons
2. Check the mute switch
3. Is the device connected to a Bluetooth device?
4. Is anything covering the microphone?
 

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