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Why can't I get on internet


iMore Question

Why can't I get on internet when on the phone shouldn't have to use WF


Trusted Member
Jun 28, 2013
Could be an issue with your carrier.

Have you tried turning Airplane mode on and off? That works sometimes.

Rob Phillips

iPhone X & Apple TV Champion, Moderator
May 1, 2012
Why can't I get on internet when on the phone shouldn't have to use WF
Welcome to iMore! As VDub2174 stated, try cycling airplane mode. A couple of other things to try:
1. Perform a soft reset by holding down the power button and home button simultaneously until you see the Apple boot logo.
2. Reset network settings. Go to Settings > General > Reset > Reset Network Settings. Keep in mind you will have to set up your wifi again once you're at home or anywhere where you normally have a wifi connection.
3. See if there is a carrier update available. Go to Settings > General > About. If there's an update your phone will prompt you to install the carrier update. If nothing pops up within about 30 second then your carrier information is probably up to date already.