Why can't I get my messenger to activate?

I

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I have went to site to set up account and can not. There is no place to turn it on or off. When I try to sign in using my apple id it says "Could not sign in. Please check your network connection and try again." I am hooked up to wifi. I have always had issues getting my messenger to work and it is frustrating. Please help.
Thank you
 

nikkisharif

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Jun 2, 2011
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Make sure you don't have to put in a wifi password or web authentication. If you don't need either try rebooting your device. Press & hold the home & power buttons at the same time until the Apple logo appears