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Why can I send screen effects but I cannot receive them with iOS 10?

ashdij

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Aug 25, 2016
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I used to be able to send and receive screen effects and text bubbles with iOS 10, but now I can't receive them. When someone sends me an effect like the fireworks, it simple shows up as (sent with fireworks). I have already tried turning my phone off and back on. I have also checked to make sure that my Reduce Motion was turned off, which it is. Any other ideas of suggestions?
 

Chris Kerrigan

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May 14, 2013
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I used to be able to send and receive screen effects and text bubbles with iOS 10, but now I can't receive them. When someone sends me an effect like the fireworks, it simple shows up as (sent with fireworks). I have already tried turning my phone off and back on. I have also checked to make sure that my Reduce Motion was turned off, which it is. Any other ideas of suggestions?

I had a similar problem. Try signing out of iMessage and then signing back in again, that fixed it for me.
 

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