Why can I not get into my phone after I updated it?

I

iMore Question

Why can I not get into my phone after I updated

My girlfriend just updated her iPhone and her Apple ID was not recognised? She cannot get into her phone now as it requires her Apple ID. Help!?
 

Sherry_B

Well-known member
Jan 15, 2016
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Re: Why can I not get into my phone after I updated

Welcome to iMore!

Have her log in via browser on a computer to the Apple website and go to the account settings. She can reset her Apple ID (email address) there.
 

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