Why aren't names showing up when people text me?

I

iMore Question

WHen i receive a text message from someone in my contact list only their phone number shows up, not their name. I have reset all my settings and it still is doing the same thing. People on my favorites list show up when they text. But not other peopleon my contact list.
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,397
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I don't know. Disable syncing of the contacts and then re-enable it. Heck, try a simple reboot.
 

Ledsteplin

Ambassador
Oct 2, 2013
47,970
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Could those people be texting you iMessage from their iPad? Is their email address used for iPad iMessage in their contact card?


 

Grandaardvark

New member
Jun 17, 2015
1
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I have the same issue after upgrading to El Capitan. Have checked contacts, and those are synched fine, and if I type a name into the 'compose' dialog in iMessage, I get the names, so it seems to be how it's displaying them, and not a synch issue.
 

John903

Active member
May 15, 2015
31
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0
Called Apple and they were very helpful and tried many things and looked at many possible causes and fixes.
 

brettharrison1191

New member
Nov 2, 2015
1
0
0
Go into general settings and check your iCloud settings and Internet account settings. Make sure contacts is selected in iCloud and that the right email is active in Internet account settings.
 

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