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Why are incoming calls routed to voicemail although I press"accept"?


iMore Question

Phone rings. I press "Accept" and say "hello". Caller does not hear me. Their call goes to voicemail.

Larry Cook1

Sep 3, 2014
Hit your phone icon and go to keypad. On the keypad hit ##update# and hit talk. It will say starting update. Hit ok. Then it will say service update complete. Hit ok. Problem should be solved.