Why are incoming calls routed to voicemail although I press"accept"?

I

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Phone rings. I press "Accept" and say "hello". Caller does not hear me. Their call goes to voicemail.
 

Larry Cook1

Well-known member
Sep 3, 2014
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Hit your phone icon and go to keypad. On the keypad hit ##update# and hit talk. It will say starting update. Hit ok. Then it will say service update complete. Hit ok. Problem should be solved.
 

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