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Why am I unable to unlock my iPhone 5s?


iMore Question

I can't unlock my Iphone 5S

Hello everyone,
One of my friend gave me an Iphone 5S as a gift, it was supposed to be unlocked. I was able to use it with any operator in the USA but not in France.
It's locked Movistar Venezuela, I went to a specialized store, and they were unable to unlock it..
What can I do ?


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
I can't unlock my Iphone 5S

Contact the wireless carrier it is locked to and ask them to unlock it for you.