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Why am I unable to access the iTunes Store on both my phone and Computer?

iPetar

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Aug 21, 2015
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I have a problem with itunes on my iphone 6. Each time when i try to open it it want open not even on my computer. Always same problem "can't connect on itunes store. I have itunes account but something is wrong.
Thank you
 

iPetar

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Aug 21, 2015
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Re: Itunes

Yes. It's not a problem with connection i think it's something with my iTunes account. I can go on app store i can download apps and everything but i tuns want open.
 

Just_Me_D

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Re: Itunes

Are you in some sort of family share plan where the iTunes Store may be restricted?
 

iPetar

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Aug 21, 2015
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still have a problem with iTunes store I try to do everything like you said but it doesn't work.
I don't know maybe the problem was because few months ago I connect my wife's iPhone on iTunes store on my computer
and accidentally I synchronised with my account but before that synchronised finished I realise what happens so I disconnect iPhone
and something want wrong. My wife have a problem with iCloud account, she can't not update software anymore because here ID it's
not good anymore. I think from that day we have a problem with iTuns store.
Maybe I need to synchronised my iPhone wit iTunes store again?
And what can I do with my wife's iPhone?
Really appreciate your help.
Thank you
Petar

Poslano s mojeg iPhonea
 

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