Why am I getting data overage messages from AT&T when I have data turned off?

[koltonh2002]

I am on a 4G LTE Unlimited plan with AT&T

I have my data turned off and I got two texts saying the saying "exceeded 75% of 3 GB"
BUT; The AT&T site states that 4G LTE gets 5 GB While 3G gets 3 GB. Why am I getting treated as a 3G customer? and also, WHY AM I GETTING DATA OVERAGE MESSAGES WHEN I HAVE MY DATA TURNED OFF?!?

 

[Bigeric23]

Re: AT&T warning messages on UNLTD Plan

If I were you I would ask AT&T.

 

[HankAZ]

Re: AT&T warning messages on UNLTD Plan

I am on a 4G LTE Unlimited plan with AT&T

I have my data turned off and I got two texts saying the saying "exceeded 75% of 3 GB"
BUT; The AT&T site states that 4G LTE gets 5 GB While 3G gets 3 GB. Why am I getting treated as a 3G customer? and also, WHY AM I GETTING DATA OVERAGE MESSAGES WHEN I HAVE MY DATA TURNED OFF?!?

Contact AT&T for (800-331-0500) for assistance..

 

[koltonh2002]

Re: AT&T warning messages on UNLTD Plan

Contact AT&T for (800-331-0500) for assistance..

Turns out, THEY SWITCHED ME TO A 3 GB plan ;-(

I'm quite angry about this