Why am I being charged for something that I did not receive?

[iMore Question]

I recently got the app for casino slots Zynga, and it is saying I ordered all these coins, one at which is $199.99 and. Whole other charges for today as you can see I only order tokens from play frog it's an apple app, I don't want to be charged for this when I didn't order or receive anything

 

[robertk328]

Welcome to iMore!

iMore isn't in charge of the App Store. You'll need to contact the developer or iTunes/App Store for more help. Here is a link to get you started:

How to get a refund for iTunes or App Store purchases | iMore

 

[Tartarus]

Go to http://support.apple.com and open a dispute about this charge.
I hope your issue will be solved.

 

[Rob Phillips]

All good responses but, honestly, the most direct way is to simply visit http://reportaproblem.apple.com and request a refund.

 

[paulroberts]

Check that they actually took the money from your account. I had an email saying I bought loads of stuff from candy crush which I have never played. On email it said click link to dispute transactions that's when I knew it was a scam.