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When playing audio on the iPhone XS, does sound come from the earpiece or just the bottom?

motor96

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When playing videos or music does anything come from the earpiece or just the bottom? I thought they utilized the earpiece for some sound.

Thanks
 

motor96

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re: iPhone Xs Speakers

Ok then mine doesn’t work from earpiece. When I cover the bottom all sound is gone
 

metllicamilitia

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re: iPhone Xs Speakers

Is it on every video you watch? And with music? It could just be whatever you are watching it setup for mono audio. I’ll see if there’s something in the settings that could be causing it.
 

metllicamilitia

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Speakers

Ok then mine doesn’t work from earpiece. When I cover the bottom all sound is gone

I knew there was something in the settings, go to Settings>General>Accessibility and scroll down a little and you will see an option for Mono Audio, be sure that is turned off. If it is turned off and you still have mono audio, and you experience it everywhere, then I would make an appointment at your local Apple Store to have them repair or replace your phone.
 

motor96

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re: iPhone Xs Speakers

I knew there was something in the settings, go to Settings>General>Accessibility and scroll down a little and you will see an option for Mono Audio, be sure that is turned off. If it is turned off and you still have mono audio, and you experience it everywhere, then I would make an appointment at your local Apple Store to have them repair or replace your phone.

Yes mono is off. I don’t hear anything from earpiece on music or YouTube videos.
Thanks for the help
 

Just_Me_D

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re: iPhone Xs Speakers

When playing videos or music does anything come from the earpiece or just the bottom? I thought they utilized the earpiece for some sound.

Thanks

You created this thread in the iPhone XS section. Is that the iPhone model on which this issue is occurring?
 

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