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what does it mean when it says verification failed as i am trying to reset my i phone 6


iMore Question

it is telling me verification failed there was an error connecting to the apple id server


New member
Aug 14, 2015
Welcome to iMore!

It means you can not connect to Apple's server for verification. It happens on occasion. I was trying to reset my iPhone 5 yesterday and got the same message. Left it be until today and all was good so I was able to reset my phone. Try it tomorrow, you will most likely have no problem.


New member
Aug 3, 2016
It's probably because of the unstable internet connections. Wait for a while and try again. Or you can turn off the WLAN and switch to cellular data if you have enough data plan. 4G is more stale than WLAN sometimes.