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what do i do if I have had my fitbit longer than a year and it breaks?


iMore Question

Can I send it back to be replaced for free or do I have to buy a new one?


Q&A Team Leader, VR Expert
Jun 16, 2009
Most likely you will need to replace yourself. HOWEVER, you should call, you might get lucky. Perhaps they have longer than the standard 1 year warranty, or maybe there will be special circumstances, that will enable them to allow you a return/replacement i.e company wants to build good will, OR there is a recall issue. Contact them and at least try. Be honest, and see what happens! :)

Fitbit Help