video transfer issues

kenssongs

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Dec 10, 2019
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Hi all. Xr videos look great so long as I view them on my phone. If I try to transfer them to my PC, however, or try to share them with others, the video comes out too dark. I imagine this isn't a phone settings issue, but I've had this problem since day one. Could anyone suggest a viewing or format conversion application that could fix this? I use Windows 7 Pro.

Thanks in advance.

KS
 

kenssongs

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Dec 10, 2019
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These all address what you see on the phone itself and not the recorded video, correct? My issue is transferring the iphone video to another platform - and likely in another format - so that I can share it with others. I imagine it may have something to do with Apple's proprietary software not being compatible with other vendor's apps. Thx scruffy.
 

scruffypig

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Feb 16, 2014
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These all address what you see on the phone itself and not the recorded video, correct? My issue is transferring the iphone video to another platform - and likely in another format - so that I can share it with others. I imagine it may have something to do with Apple's proprietary software not being compatible with other vendor's apps. Thx scruffy.

Go to settings>Camera>Format and select “Most compatible”.