Hey everyone,
First post, just wanted to share a story with you that occurred over the last 3 days. As always take from this what you want. I've been a member over at android central for the last few years and I'll try and make a long story short.
I have been with Verizon for 10 years and had over the years moved from a basic phone to smart-phones starting with the Original Storm. The Storm was awful and changed my perception of blackberry for life, caused me to switch to android and a droid X a few years ago and to a droid X2 last 4 months(loved the X but have had constant problems with the 3 X2's I've had as replacements). I've been on the phone with Verizon the last 3 days a total of 3 1/2 hours trying to troubleshoot my wi-fi connection issue with my X2. This is the 4th Motorola droid X I've had in the last 4 months. Here are the issues:
1st:shut down when receiving calls or text while in navigation.
2nd,3rd and 4th: All X2's as a replacement since the X stopped production have not been able to connect to my home network.
I spoke with a total of 4 reps and 3 tech specialists as well as conference call with Motorola for them to finally tell me they have no idea what the problem is. I finally was transferred to a tier 2 supervisor who was awesome and given the option of phones that i could get sent to me for the remainder of my new every 2 contract. I asked if they would be able to move up my upgrade date so I could upgrade to an iPhone instead(my wives iPhone works perfectly and I have had phone envy for the last 8 months). After checking out my record with Verizon the supervisor gave me the OK which stunned me due to the fact that I am not due to upgrade until 3/15/2012. 1 stipulation, I had to do the upgrade on the spot or I could call back and try when I went and played with some phones at a store and found one I liked. He told me that the iPhone 5 was coming out in the next few weeks but they couldn't move my upgrade date for that because it's and Icon level phone and they can't change peoples upgrade date for that level of phone(probably BS as they are trying to deplete iPhone 4 inventory). Basically the supervisor told me when I get the iPhone in the mail Wednesday to just leave it in the box and not activate as I would have 14 days to return it putting me right inline for the new release of the iPhone 4S/5.
Sorry that was so long, I'm just excited and needed to get it out. I know that Verizon employees don't have anymore information that we do regarding the launch. Just wondering if anyone else has gotten good news regarding upgrading early?
First post, just wanted to share a story with you that occurred over the last 3 days. As always take from this what you want. I've been a member over at android central for the last few years and I'll try and make a long story short.
I have been with Verizon for 10 years and had over the years moved from a basic phone to smart-phones starting with the Original Storm. The Storm was awful and changed my perception of blackberry for life, caused me to switch to android and a droid X a few years ago and to a droid X2 last 4 months(loved the X but have had constant problems with the 3 X2's I've had as replacements). I've been on the phone with Verizon the last 3 days a total of 3 1/2 hours trying to troubleshoot my wi-fi connection issue with my X2. This is the 4th Motorola droid X I've had in the last 4 months. Here are the issues:
1st:shut down when receiving calls or text while in navigation.
2nd,3rd and 4th: All X2's as a replacement since the X stopped production have not been able to connect to my home network.
I spoke with a total of 4 reps and 3 tech specialists as well as conference call with Motorola for them to finally tell me they have no idea what the problem is. I finally was transferred to a tier 2 supervisor who was awesome and given the option of phones that i could get sent to me for the remainder of my new every 2 contract. I asked if they would be able to move up my upgrade date so I could upgrade to an iPhone instead(my wives iPhone works perfectly and I have had phone envy for the last 8 months). After checking out my record with Verizon the supervisor gave me the OK which stunned me due to the fact that I am not due to upgrade until 3/15/2012. 1 stipulation, I had to do the upgrade on the spot or I could call back and try when I went and played with some phones at a store and found one I liked. He told me that the iPhone 5 was coming out in the next few weeks but they couldn't move my upgrade date for that because it's and Icon level phone and they can't change peoples upgrade date for that level of phone(probably BS as they are trying to deplete iPhone 4 inventory). Basically the supervisor told me when I get the iPhone in the mail Wednesday to just leave it in the box and not activate as I would have 14 days to return it putting me right inline for the new release of the iPhone 4S/5.
Sorry that was so long, I'm just excited and needed to get it out. I know that Verizon employees don't have anymore information that we do regarding the launch. Just wondering if anyone else has gotten good news regarding upgrading early?