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I use Verizon as my ISP and recently received a notification via email of changes to their email settings. They have a set up guide on their site or you can manually change the settings. For iOS devices going to settings>mail contacts and calendars and selecting your Verizon mail account will get you to the settings that need to be changed.
I found that changing the settings manually doesn't work but deleting your Verizon account and adding it again does and the correct settings will be there. I think anyone setting up a iOS device as new in the last month and adding a Verizon email shouldn't have to worry about this. The settings on a Mac would have to be changed also. I would try the same thing. Deleting and adding the account.