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Update problem

Cbush1952

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Nov 27, 2016
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Installed update on Apple TV a few minutes ago and now remote won’t work. Can not scroll out of tv app or put to sleep. Screen sits there until time out and screen saver comes on. Tried to reset by unplugging, didn’t help. Please help. 4th gen
 
Last edited:

Tartarus

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Feb 20, 2014
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What happens if you press one of the buttons on the remote?
Also, did you charge the remote, to see if that’s the issue?
 

Cbush1952

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Nov 27, 2016
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Nothing happens. App on I phone and iPad are working. Yes it is charged. Went to settings, remotes and devices and it is not seen, just iPhone and ipad
 

Cbush1952

Well-known member
Nov 27, 2016
60
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Nothing happens. App on I phone and iPad are working. Yes it is charged. Went to settings, remotes and devices and it is not seen, just iPhone and ipad
 

Cbush1952

Well-known member
Nov 27, 2016
60
0
0
Visit site
Installed update on Apple TV a few minutes ago and now remote won’t work. Can not scroll out of tv app or put to sleep. Screen sits there until time out and screen saver comes on. Tried to reset by unplugging, didn’t help. Please help. 4th gen
Never mind. Just found out had to sync again after update
 

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