Trying to FaceTime an iPhone from my Macbook air and it will not allow me to even click the FaceTime

I

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I'm trying to call via FaceTime from my mac. I've made calls before but I'm having trouble with her number specifically she has an iPhone.
 

Rob Phillips

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Welcome to iMore! Make sure she has FaceTime set up to accept calls at her phone number. On her device, go to Settings > FaceTime, and look under "You can be reached by FaceTime at". Her phone number should be checked.
 

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