Touch Id not responding

[patton4549]

Anyone else having a the problem with touch id not working? My issue isn't it not recognizing my finger but once in awhile I press the home button and it doesn't even tell me try again or anything it's like I don't even have a finger over the scanner. If I put in my pass code and relock my phone it will work the next attempt after that just fine happens about once or twice a week right now

 

[Eileen89]

Yes, there are other threads about people having issues with the Touch ID. Here is one of those threads: http://forums.imore.com/iphone-5s/269550-id-finger-print-just-doesnt-work.html

This thread had some tips to improve the function of the Touch ID sensor that may help you: http://forums.imore.com/iphone-5s/269001-fingerprint-sensor-helpfull-tips.html

If nothing seems to help and you are still having issues with this, you may have to contact Apple and exchange your 5S.