Tips For Securing iPhone iOS 13 - I think My Phone is Hacked?

[anon(10686574)]

Hello guys!,

I have recently jumped on this forum and relatively getting to know places.

I have an iPhone 7 Plus on iOS 13.4 (latest I guess as I did the upgrade a few weeks ago). I was browsing the web in Safari and I stupidly pressed on one of those Ads that say I have won a brand new Samsung S20 Ultra. Now before anyone has a go at me I was aware of these ads but this was VERY genuine it had the Samsung website and all so I went around the site but later on figured it wasn't real and I got tricked!

Now I was having trouble to exit the browser It was just frozen, my phone is normally fast I only have around 20 apps and it flies throw them all day but safari had a hang and the phone froze so I did a hard reset. On turning on again I just went into private mode and closed that tab.

Since then I feel like my phone is a tad bit slower and hotter? I'm not sure if its just me I was also reading reviews for iOS 13.4 but nothing to what I have, so doing research online I found that this is typical because the phone is doing something in the background all the time but I have all my open apps closed whenever I am finished with them but now I am thinking it might be some sort of Virus or Malware that has sneaked and I am super terrified. I have contacted Apple and they had suggested a hard reset and told me its unlikely there is a virus - I don't want that.

I have read various guides online for iOS security including (link redacted by Moderator) and since then I have enabled the message security feature, and have also updated to the iOS 13.4.1 I always have used fingerprint for lockscreen security so that was fine.

Does anyone here have any other suggestions or tips that I can do to get rid of this I have checked the app store for some antivirus apps but nothing helps they are all just full of ads and dont really do anything is there a genuine way to scan the phone like you can do in Android?

 

[Mars20]

I would suggest you clear all History and Data under Safari in Settings. Just to be sure, go to Advanced and make sure there is no lingering data saved there.

 

[Just_Me_D]

If it were me, I’d do the following:

1. Login to my important accounts via a computer and then change my passcodes.

2. I would then sign out of every app on my iPhone and then put it in DFU mode.

3. I would then have Finder or iTunes install a fresh full copy of the latest iOS version onto my iPhone.

4. Afterwards, I would set it up as a new device to prevent from possibly restoring the problem from a backup.

....but that’s Just Me, D...

 

[kataran]

Hello guys!,

I have recently jumped on this forum and relatively getting to know places.

I have an iPhone 7 Plus on iOS 13.4 (latest I guess as I did the upgrade a few weeks ago). I was browsing the web in Safari and I stupidly pressed on one of those Ads that say I have won a brand new Samsung S20 Ultra. Now before anyone has a go at me I was aware of these ads but this was VERY genuine it had the Samsung website and all so I went around the site but later on figured it wasn't real and I got tricked!

Now I was having trouble to exit the browser It was just frozen, my phone is normally fast I only have around 20 apps and it flies throw them all day but safari had a hang and the phone froze so I did a hard reset. On turning on again I just went into private mode and closed that tab.

Since then I feel like my phone is a tad bit slower and hotter? I'm not sure if its just me I was also reading reviews for iOS 13.4 but nothing to what I have, so doing research online I found that this is typical because the phone is doing something in the background all the time but I have all my open apps closed whenever I am finished with them but now I am thinking it might be some sort of Virus or Malware that has sneaked and I am super terrified. I have contacted Apple and they had suggested a hard reset and told me its unlikely there is a virus - I don't want that.

I have read various guides online for iOS security including (link redacted by Moderator) and since then I have enabled the message security feature, and have also updated to the iOS 13.4.1 I always have used fingerprint for lockscreen security so that was fine.

Does anyone here have any other suggestions or tips that I can do to get rid of this I have checked the app store for some antivirus apps but nothing helps they are all just full of ads and dont really do anything is there a genuine way to scan the phone like you can do in Android?

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