The sounds from my message alert on my iPhone 5 is not working, how can I get it working?

[iMore Question]

The sounds from my message alert on my iphone 5 is not working

can this be mended

 

[kataran]

Re: The sounds from my message alert on my iphone 5 is not working

Yes first check to see you don't have the mute switch on the left side of your device on

If the ringer and all other alerts are working properly you can try going into Settings>Notifications>Messages and toggle the allow Notifications off and then back on

If those two fail you need to do a hard reset of your device