The shuffle function on my iPod Classic won't function. What to do to make it work?

[iMore Question]

shuffle function on iPod classic won't function. What to do to make it work?

Control/shuffle is set for OFF, but playlist continues to shuffle.

 

[kch50428]

Re: shuffle function on iPod classic won't function. What to do to make it work?

Don't know if it's still possible or not... Restore the OS.