Text tones app sounds and Music will not play on 4s

[Ruth Orr]

Hi my txt tones app sounds and music is not playing on 4s - Siri and phone will ring - what is going on ?

 

[kch50428]

Hold the home & power buttons at the same time until the Apple appears on the screen... then let go and let it restart.

 

[Ruth Orr]

Have tried that several times - no joy

 

[Massie]

Obvious questions: do you have Sounds enabled in your Settings>Sounds and Settings>Notifications>YourAppName for the text tones and app notifications? And are you sure your volume is turned up in your music app?

 

[kch50428]

Have tried that several times - no joy

And the other obvious thing not noted by Massie... have you checked the 'silent' switch?

 

[Ruth Orr]

Hi my txt tones app sounds and music is not playing on 4s - Siri and phone will ring - what is going on ?

Yes settings all set to enable sound - no he silent button not on - strange thing is Siri and phone ringing can be heard - really am baffled

 

[Ruth Orr]

Unable to turn volume up for music

 

[Massie]

I have the feeling this is one of those things that would be easily diagnosed in person but might be tough online. You don't have Do Not Disturb enabled, do you? (It's in Settings.) If you have an Apple Store nearby it would probably be easiest to just drop in and ask about it.

What happens when you start a song? That detail about not being able to turn up the sound makes it sound like it could be an issue with the headphone jack--like the phone thinks you have headphones plugged in...try putting some in, playing music, stopping it, and taking the headphones out.

 

[Ruth Orr]

Yea tried all that when I play a song I can hear with head phones but take them out no sound - what is strange is that I noticed an icon on top beside time and it like a loudspeaker icon - never noticed it until this problem - any ideas

 

[Massie]

Based on these pages I feel like its still likely to be a headphone jack or dock connector issue:
Volume bar has disappeared - No sound in apps - iPhone 4 - iFixit

https://discussions.apple.com/thread/3516481?start=45&tstart=0

Basically, your phone thinks its connected to some sort of audio out device. The speaker icon sounds like a notification icon from Lockinfo?are you jailbroken?

 

[Ruth Orr]

Solved problem bt cleaning both headphones and charging dock with alcohol - then wiggled a credit card then reset using off button and home button - volume altering now and again but sound music to my ears - thank u