iMore

I am very unhappy with Spigen service. Ordered a 6+ case on 9/15 and after not receiving it by end of September I tried to cancel by calling them. Theit phone line mailbox was filled evening and could not leave a message. There was no option to talk to someone. Finally I emailed customer service only to get a non-specific response which seems like to so used to send to all. Finally on 10/3 I filed dispute with my credit card company and they refund the charge. Now on 10/15 I receive an email that my case was shipped?? The tracking information on 10/19 still does not show that the case was tendered to FEDEX. I emailed them again today, to not bother shipping it. Any bets on whether I get a free case, even thought I no longer need it. Picke up a case at Best Buy several weeks ago.