Shout Out to AppleCare+

anon(10210323)

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Apr 6, 2017
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And also a shout-out to Apple customer service. I cancelled my T-Mobile Jump program before the first payment was due, and signed up my new SE on AppleCare+.

AppleCare+ = $99.00 ($107 w/tax) for two years for the SE. My understanding is that it's a bit more for the 7s.
TMO Jump = $288 for two years, at $12 per month

AppleCare+ = $99 co-pay for device replacement if I destroy it - maximum of 2 accidental destructions
TMO Jump = $175 co-pay

$4 of the TMO plan is for a feature called "Lookout Mobile Security", which is redundant to Apple's "Find my iPhone", which is free. Samsung had a similar free service too.

So . . . I cancelled the Jump program online, then walked the short distance to my neighborhood Apple Store. I was helped immediately by a rep named Matt who had me out of the store in less than 5 minutes armed with a shiny new AppleCare+ program. I am very happy with the quality of both the warranty and the service at the store.

Not only are Apple products superior, it appears their level of service is, also. :gold-star:
 

robertk328

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Excellent! I've always bought Apple Care on my devices and felt it's been peace of mind. :) And the service with AC is top notch!
 

RobertP1

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And also a shout-out to Apple customer service. I cancelled my T-Mobile Jump program before the first payment was due, and signed up my new SE on AppleCare+.

AppleCare+ = $99.00 ($107 w/tax) for two years for the SE. My understanding is that it's a bit more for the 7s.
TMO Jump = $288 for two years, at $12 per month

AppleCare+ = $99 co-pay for device replacement if I destroy it - maximum of 2 accidental destructions
TMO Jump = $175 co-pay

$4 of the TMO plan is for a feature called "Lookout Mobile Security", which is redundant to Apple's "Find my iPhone", which is free. Samsung had a similar free service too.

So . . . I cancelled the Jump program online, then walked the short distance to my neighborhood Apple Store. I was helped immediately by a rep named Matt who had me out of the store in less than 5 minutes armed with a shiny new AppleCare+ program. I am very happy with the quality of both the warranty and the service at the store.

Not only are Apple products superior, it appears their level of service is, also. :gold-star:

The service you receive at an Apple Store is second to none. It is reason enough to only buy Apple products
 

mumfoau

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I've had AppleCare+ before that came on phones I bought secondhand. The 7+ is the first time I bought it myself. Stopped using carrier insurance a long time ago though. Just went without. Lol
 

Rob Phillips

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AppleCare+ is my jam! I've purchased (and used) it with my MacBook Pro, multiple iPhones, and my Apple Watch. I also have it for my iPad Pro but haven't needed it as of yet. Nobody supports Apple's products better than Apple.

I'm a bit confused. Did some of you cancel added protection service through T-Mobile and purchase Apple care through Apple directly?

Many have because AppleCare+ offers better protection from what I've heard. You have 60 days after purchase (1 year for iPhone) to add AppleCare+.
 

Spirit Vision Photography

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AppleCare+ is my jam! I've purchased (and used) it with my MacBook Pro, multiple iPhones, and my Apple Watch. I also have it for my iPad Pro but haven't needed it as of yet. Nobody supports Apple's products better than Apple.




Many have because AppleCare+ offers better protection from what I've heard. You have 60 days after purchase (1 year for iPhone) to add AppleCare+.

Cool. I'll look into it.
 

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