Service Issues?

Jaramie10

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Sep 17, 2014
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Hey guys, I switched from a Galaxy S5 on Tmobile to the iPhone 6 plus 64 gb on Tmobile. I have noticed since I've received this device, the service has been off. Usually in my house I get full bars of LTE with the S5 but not with this phone. I'm getting HSPA + inside and once I step outside it converts to LTE. I called T mobile and they have no reported outages or anything. Is anyone experiencing similar issues regarding their phones getting less bars or coverage than previous phones??
 

Just_Me_D

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Jan 8, 2012
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Do you have a thick case on it that could be causing the signal to not be as strong?
 

olliegrl

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Oct 19, 2012
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you should let tmo know...it might be your phone antenna is bad. might need a new phone...have you factory reset?
 

aznhomieboi1689

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Oct 12, 2011
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I have issues with the reception but not like you described. I get LTE but I often get call failures or call drops...idk why I never happened with my iPhone 5
 

jdhooghe

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Aug 25, 2013
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Someone had a thread on the iPhone 6 forum where their t-mobile signal actually was better so it could be a faulty unit. GL
 

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