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ringtones are disappearing on iPhone 6


iMore Question

I purchased ringtones from the App Store on my iPhone 6 and the next day they disappeared. How can I get them back and use them?


Oct 2, 2013
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Welcome to iMore! Many people are having this issue. It's an iOS 8 bug. Apple is aware of it and is working on a fix. For now, you might call or email iTunes. In the future, be sure to sync purchased ringtones to iTunes on your computer. Ringtones and audio books are not put in a purchased list. You can only download them once. So as soon as you purchase a ringtone, sync it to iTunes in a tones section. I'm not sure about that. But that's what I read. It goes somewhere in iTunes where it stays safe. Good luck.

Sent from my ancient but trustworthy iPhone 5.

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