ringtone wont play on new 5S

mpham2

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Aug 21, 2013
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I have a ringtone that worked fine on my iphone 4 with IOS7. I cant get it to sync or play on my new 5S. Any ideas? The other 4 I have from the same site,day synced and play fine.
 

wbkm85

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Jul 21, 2013
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did you do it with a ringtone program?

if its in iTunes, you might want to make sure it's checked / selected to sync
 

mpham2

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I've tried selecting and deselecting numerous times. Also readded it to iTunes. It will play in iTunes and worked fine on my 4. Just won't transfer to 5S for some reason.
 

mpham2

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Fixed it. I deleted all copies in iTunes and on the phone. Reinstalled into folder and added to iTunes. Performed sync and now it works.
 

Just_Me_D

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Fixed it. I deleted all copies in iTunes and on the phone. Reinstalled into folder and added to iTunes. Performed sync and now it works.

Thank you for the update, and I'm glad you got the issue resolved. Enjoy the rest of your weekend...:)
 

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