Problems with Verizon Voice Mail?

[Rocket_Girl]

To let others know, access using any method OTHER THAN*86 still does not work. I tried going in through settings to change password, got same 'unavailable' error. I was able to change it via *86. Something still buggy, but there is a workaround.

---------- Post Merged on 09-27-2012 at 12:02 AM ---------- Previous Post was on 09-26-2012 at 11:59 PM ----------

Glad to hear it worked for you! I know - I was searching vzw support, help topics, everywhere this morning. I don't know why I thought to follow the basic vm setup instructions like a new customer but I guess it was just kind of the last thing left to try

Well, I am returning to VZW after a short fling with at&t- so for setup purposes, I am a new customer. I was gone long enough to forget about *86-- but as a new customer, they should have TOLD me, and it should have been first thing on tech support checklist.

 

[Rocket_Girl]

Re: Problems with Verizon Voice Mail? - STILL not working

So, Voice mail is set up via *86 thanks to denvergirl. Test calls work - messages are recorded, but badges / notifications do not come through despite correct settings. I thought the MESSAGES were not recorded, but when I went in to record a greeting that would tell callers the voice mail wasn't working, it told me I had two messages -- the ones I left for myself. Without notifications (even though they are set for banners and badges and sound), I didn't know messages were actually there.

At least I know to check VMM - that's better than messages going unrecorded, unbeknownst to callers.