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Problems with installing free apps !


iMore Question

I am trying to install a free app . But it keeps going to the Credit card profile . Al info is correct Inc. phone and address . I have money in my visa so whether it is a free or not it should be allowing me to install . Please help !!!

Rob Phillips

iPhone X & Apple TV Champion, Moderator
May 1, 2012
Welcome to iMore! Try removing and then adding your credit card info back in. It seems that they're finding an issue with it.
Apple requires that a valid payment method be on file in order to make purchases, even free ones.