Problems Installing Apps thru App Store- Please Help

[SSN_2012]

Hello Everyone,

I have an Iphone 4S 16 GB. I am unable to Install apps from the Appstore directly from the phone thru wi-fi. When I select an application to download thru my wi-fi connection the free/purchase/install button is not displayed at all in the Info page. However I am able to sync/install the apps when I connect the phone to Itunes on my laptop. My ipod touch works perfectly fine over the same connection. I alreeady did a factory reset but to no avail. Could it be a problem with my settings? Could anyone please give me a solution to the issue? Thanks in advance.

 

[Totalimmortal363]

Did you put your itunes information into the phone?

 

[BreakingKayfabe]

So the install button is greyed out?

 

[SSN_2012]

Yes I have entered my itunes information in the phone.
The Install button doesn't appear at all.
Also in the phone the Settings>Store> Automatic Downloads option automatically resets to Off in a couple of seconds when I try to change it.

 

[ThePinkChameleon]

Did you check your restrictions screen to make sure the 'install apps' is set to ON ?
settings/general/restrictions.


Sent from iPinkks 4S using Tapatalk

 

[SSN_2012]

Strangely there is no Restrictions options in my Settings> General Menu. I am totally baffled.

 

[Cleveland]

Even tho you did a factory reset, I'd redownload and restore as new and keep as new device at first to see if you still have the issue, if you do it's definitely the device

 

[SSN_2012]

I just did a Factory restore again and set it up as a new phone. And Voila!!! The Install option and the restriction menu are available now . Thank you everyone for your invaluable help.

 

[Cleveland]

Glad to be of assistance lol

 

[ThePinkChameleon]

Strangely there is no Restrictions options in my Settings> General Menu. I am totally baffled.

that is strange !!

I just did a Factory restore again and set it up as a new phone. And Voila!!! The Install option and the restriction menu are available now . Thank you everyone for your invaluable help.

Glad you got this resolved with Cleve's advice on the restore