• iPhone 15 : The iPhone 15 makes up for a disappointing iPhone 14. Here's all the details.
    • iPhone 15 Pro: Going beyond the Dynamic Island, Apple's pro smartphone goes big on gaming.
    • iPhone 15 Pro Max: That periscope camera makes its debut on Apple's most-premium handset.
    • Apple Watch Series 9: With a new chip teased, it proves just an iterative year for Apple's long-standing wearable.
    • Apple Watch Ultra 2: Another modest update for Apple's top-tier rugged wearable sequel.
    • iOS 17: Our favorite new iPhone software improvements, all in one place.
    • watchOS 10: A significant upgrade for Apple's Watch software makes even older Apple Watches feel new again.

preorder question

jsanders91

Member
Sep 12, 2014
8
0
0
Visit site
Okay so i preordered right when they loaded this morning and i have two separate orders...

First order is iPhone 6 plus 64gb in Space gray, after i order I received my email from Apple saying my order is being processed and gave me a order number.

Second order is iPhone 6 plus 64gb in Gold, again after placing order received my email stating my order is being processed and gave me a order number.

Now my question is, did i indeed successfully place a order for both? I ask this cause it has only charged my card for one of the orders can't tell which one! Is this normal, have tried to call Apple all day and waited over 2hrs on hold and still can't talk to someone!

Also, when i logon to my Apple account at the Apple store and click orders it does list both phones but I don't get why i have only been charged for one of them!

Thanks!
 

Flow39

Well-known member
Jun 26, 2014
2,477
0
36
Visit site
Okay so i preordered right when they loaded this morning and i have two separate orders...

First order is iPhone 6 plus 64gb in Space gray, after i order I received my email from Apple saying my order is being processed and gave me a order number.

Second order is iPhone 6 plus 64gb in Gold, again after placing order received my email stating my order is being processed and gave me a order number.

Now my question is, did i indeed successfully place a order for both? I ask this cause it has only charged my card for one of the orders can't tell which one! Is this normal, have tried to call Apple all day and waited over 2hrs on hold and still can't talk to someone!

Also, when i logon to my Apple account at the Apple store and click orders it does list both phones but I don't get why i have only been charged for one of them!

Thanks!

Have you contacted your bank? Maybe because it was such a large amount of money it hasn't processed yet.