Phone won't charge nor turn off.

[Closingracer]

I can't turn my phone off nor can I charge it. I have tried different outlets, cables, and plugs and a three won't charge my phone but will charge my iPad and other items. I am using ios 9 public beta 3 though so not sure if it's an ios 9 bug or not

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[BreakingKayfabe]

So not even a "Slide to power off" slider?

 

[Ledsteplin]

Do you want to power it off, or put it to sleep?

 

[Closingracer]

So not even a "Slide to power off" slider?

Nothing.

Do you want to power it off, or put it to sleep?

It will put my phone to sleep but I can't turn it off


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[Closingracer]

I have an appointment at the Apple Store but the earliest is Wednesday at 8:50


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[Ledsteplin]

I have an appointment at the Apple Store but the earliest is Wednesday at 8:50


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Well, if you can't charge it, it will turn off soon.

 

[Closingracer]

Well, if you can't charge it, it will turn off soon.

But then I would have no phone. Guess I'll just bring my iPad around with me. At least it has a cellular connection and I do have Skype credits should I need to call anybody


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[BreakingKayfabe]

I have an appointment at the Apple Store but the earliest is Wednesday at 8:50


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If I'm wrong, I'll be corrected. But I don't know if they'll help you while you're running a beta on it.

 

[Ledsteplin]

But then I would have no phone. Guess I'll just bring my iPad around with me. At least it has a cellular connection and I do have Skype credits should I need to call anybody


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Which phone is it?

 

[Closingracer]

If I'm wrong, I'll be corrected. But I don't know if they'll help you while you're running a beta on it.

Well it's a public beta and it said in the FAQ I believe it doesn't break warranty or anything . Don't particularly want a bricked phone for about a month and a half . I guess i could just buy a Moto G to wait it out

Which phone is it?

iPhone 6 Plus


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[Ledsteplin]

Well it's a public beta and it said in the FAQ I believe it doesn't break warranty or anything . Don't particularly want a bricked phone for about a month and a half . I guess i could just buy a Moto G to wait it out





iPhone 6 Plus


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Have you tried going back to 8.4.1? Then get the beta again?

 

[Closingracer]

Have you tried going back to 8.4.1? Then get the beta again?

I didn't backup my device. I also can't charge the phone so I can't even try I believe


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[Ledsteplin]

I didn't backup my device. I also can't charge the phone so I can't even try I believe


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Have you tried charging via computer?

 

[Closingracer]

Have you tried charging via computer?

Yes I've tried 2 laptops, and 3 different outlets.


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[Closingracer]

My battery life meter been telling me 57% since like 6:30


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[Closingracer]

It's been like that for like 5 minutes now. Can I just walk into an Apple Store without an appointment and get it fixed ?


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[Closingracer]

Seemed to have fixed it. I forced turned it off by pressing the home and power button ( it does that?) and now my phone works for now


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[C.K400]

Yes you can walk in it just takes a little longer on the wait. Looks like it's trying to boot, Have you tried a hard reset??

 

[C.K400]

Seemed to have fixed it. I forced turned it off by pressing the home and power button ( it does that?) and now my phone works for now


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That's what I meant by a hard reset, holding down the power and home button till the apple appears.

 

[Closingracer]

That's what I meant by a hard reset, holding down the power and home button till the apple appears.

I'm still learning stuff about ios again lol. Something else happened where I did the same thing but I thought I just held down the power button. I totally forgot power + home is hard reset on ios. Been so used to doing it on Samsung devices their way


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