Phone No Longer Charges Or Turns On

caramel097

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Apr 7, 2009
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My phone died yesterday and when I went to charge it, the only thing that I could see was the pineapple for a few seconds and then the screen would go black. I tried holding down the power button on top and the button in front at the same time and now I'm seeing the picture of the apple guy speaking a foreign language. I tried to restore my phone and it looked like it was working and then at the end it would say that an unexpected error has occured and they were not able to restore the phone. I even tried upgrading iTunes to the current version and that didn't work. Please help!
 

Skywalker

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Feb 19, 2009
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Try and hold the two buttons down for atleast 30 seconds. You should get a request to set up new or sync from a back up. It may be safer to give the phone a new name. You will be able to sync the iTunes files after the firmware is updated.
 

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